The MyVarianSM customer support community was launched in October 2007 with a vision of providing all Varian Medical Systems customers with an online tool they could rely on to gain valuable information about their Varian equipment.
Today, over 15,000 members visit MyVarian several times a month to access product information, register for a webinar, submit product improvements and contact the Varian Help Desk as needed. In addition, this website continues to evolve based on user feedback. Let us know how we can better serve you by contacting us and telling us what else you would like to see made available through MyVarian.
Varian Medical Systems is focusing energy on saving lives and MyVarian is dedicated to helping you, the clinicians, do the same by providing you with a repository of information and a direct communication tool that enables you to provide quality patient care and do so with confidence.
Provide high quality customer support
Increase product capability awareness
Why should I open an account on MyVarian?
To gain immediate access to product documentation as well as other product-related information for equipment that exists at the institution for which you work.
How do I open a MyVarian account?
Go to www.MyVarian.com. Select 'Create new account' on the bottom left corner of the screen. Fill in all of the required boxes with the corresponding information. In the Products List area, check all of the Varian products presently being used at your hospital or center. Click on the 'Create new account' button at the bottom of the screen. Your password will be emailed to the account you provided. It may take up to 3 business days to activate your account.
Why do you state that it may take up to 3 business days to have my account activated?
Given the overwhelming interest in MyVarian, the registration request rate has been much larger than anticipated. Since customers only gain access to product information for which their institution owns, the verification process can sometimes be lengthy depending on the number of products being verified. The average activation takes place within 48 hours.
What do I do if I forget my password?
If you forget your password, you will need to request a new password. To do so, go to
and click on the 'Request new password' link at the top left corner of the home page. Enter your username or e-mail address and then click on the 'E-mail new password' button. A new password will be e-mail to the e-mail address in your profile.
How do I change my password?
To change your password, login to MyVarian and click on the 'My Account' menu item in the top navigation bar. Once in your profile, enter your new password in the 3rd field and confirm your password in the 4th field on this page. Click on the 'Save' button at the bottom of the screen to save your changes to MyVarian.
Why can I not login for e-Learning or Education Center courses?
You are not able to register for e-Learning or Education Center courses on MyVarian. Since customers like yourself are coming to MyVarian to find that information, we have included the 'Training & Education' links for your convenience. We are currently working to consolidate these separate websites in MyVarian so that you are able to access them via a single MyVarian login.
How do I add additional product access to my profile?
To add additional product access to your profile, go to the MyVarian Contact Us page and select the 'Registration, Login and Product Access' topic. Enter your contact information, list the additional products you would like to access and submit this form. The MyVarian registration team will verify the newly added products exist at the institution you work for and grant access accordingly. As with the original registration, it may take up to 3 business days to have the additional product access granted.
Do I need a MyVarian account to register for a webinar?
Are the MyVarian webinars approved through ASRT/MDCB for CEUs?
Not at this time. We are curretly investigating the possibility of providing CEUs.